Return and Refund Policy
Returns
Items can only be returned with prior authorization from our Customer Service team. Returns must be securely packed to prevent damage during transit. Customers are responsible for all return shipping costs, and items must be returned in original packaging and condition to be eligible for credit.
Restocking Fee
A 30% restocking fee will be deducted from the refund amount on non-warranty returns, along with original shipping costs. Only unopened and undamaged items returned within 14 days of delivery qualify for refunds under these terms.
Cancellations
Once an order is placed, it cannot be canceled or modified. However, unopened items may be returned within 14 days for a refund, subject to the restocking fee.
Additional Information
Please contact us for any questions about our return policy or warranty conditions.